FAQs

Still got some questions about our resources? Hopefully, we’ve included the answer below but if not just get in touch and we’ll get back to you as soon as possible.

What countries do you sell to?

We sell to them all! That’s the benefit of having digital products. All you need is a Paypal account or a debit/credit card.

What payment options do you accept?

We accept all credit and debit cards, PayPal, Apple Pay and Google Pay. We’re hopefully going to accept Amazon Pay too soon!

Sadly, we can’t accept bank transfers, cash or cheque. But does anyone still use cheques? I’m not so sure…

Do the worksheets and exams include the model answers?

Yes, all of our exam papers and worksheets on the site have the model answers included. Some of the questions, however, have multiple answers and so we’ve tried to include as many as possible of these.

How do I receive the files once I’ve purchased them?​

When you make a purchase on our site you’ll be able to access your download almost instantly on the shopping confirmation page.

You’ll also receive an email within a few minutes with another copy of your download. Check your spam folder if you haven’t received it within a few minutes and any longer just drop us an email.

I didn’t receive a confirmation email after buying something.​

It’s possible you entered the wrong email at the checkout. Get in touch and we’ll see what happened.

I can’t open the zip file on my phone/tablet.​

Sadly this happens. Some brands make it impossible to open zipped files on them. If you have access to a desktop or laptop computer, try opening the zip file there and then send them to your mobile device.

If you don’t have a desktop or laptop get in touch and we’ll figure out another way of getting the files to you.

My download has no files in, where are they?​

This happens from time to time and the files get lost in the internet. Just re-download the zip file from the confirmation email you received and it should all be in there. Contact us if you’re still having trouble and we’ll see what is going on.

Can I use your resources with my students? ​

Absolutely and we encourage it! The only thing we ask is that you don’t send them the actual files. They are for use in your lessons and can be set as homework but please keep the actual files to yourself and just print them out a copy.

Do you have any resources for grade 6, 7 or 8?​

Sadly not yet, we’re still working on our study guides up to grade 5. Then we’ll cover grade 6 and above.